Sutton Spas FAQs
Ideally we would recommend a solid flat base for your spa. i.e a concrete base, patio or decking. We would recommend avoiding placing your spa on grass as the ground can become saturated and will encourage soil and grass being carried into the water.
Our spas range from 600kg to 1200kg once filled with water. We take you through the requirements prior to delivery to ensure everything is suitable and ready for a stress-free install.
Yes, not only can you buy with convenience online, but we also offer a bespoke in-house experience where you can come to our showroom and wet test our full range to see which spa fits your needs.
You will be looked after by a dedicated expert who can answer any questions you may have and why not have a glass of complementary champagne while you are with us! We deliver and install all our spas. We do not outsource to 3rd party delivery companies; this is to ensure consistency and our high customer service levels are met, we do all the hard work so you can sit back and relax.
Our delivery team ensures you are confident and happy before leaving site. Our aftercare team follow up with you at regular intervals to ensure any questions you may have are answered and don’t forget we are always there at the end of the phone for you.
Checking the water balance regularly is the main requirement to ensure optimum water quality. We recommend you clean the inline filter weekly and then keep your spa cover and cabinet clean with a simple weekly wipe down.
We offer a number of service options, our most popular being the Care Plan, which offers an all-inclusive, piece of mind package meaning you get 25% off all consumables and parts, no call out charges and an annual Platinum Spa Service to ensure optimum performance.
Rotospas are UK manufacturer Roto moulded spas. The spas you may have seen elsewhere are likely to be acrylic spas. Rotospas are specifically designed to be portable and energy efficient. They can be easily moved around which means we nearly never have to use a crane to deliver them. We have never personally had a delivery that was not possible by hand. They have built in insulation which means there is no need for any nasty expanding foam or suchlike and are super eco friendly.
Our spas unique moulding process means that our spas do not feature a separate shell and cabinet. Our monocoque structure is the strongest available on the market and we stand by this with our lifetime shell warranty, our shells will never rot, crack or de laminate. All our spas are designed with limited access in mind, hence the lower profile, however this does not mean that our spas are smaller. Our defined seating positions utilise the internal space and ensure our spas can comfortably accommodate up to 6 adults.
